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Why have I been suspended?

Your subscription has likely failed three charges in a row OR you haven't linked a Ladbrokes account yet.

If it's your subscription, you would have been notified via email each time. This means you have been suspended and your subscription cancelled.

*The Subscription system doesn’t check for your total contributions - it runs off a schedule and either the transfer is successful or fails. Best to choose either a subscription OR a manual transfer as your method of payment.

What do you need to do?

  1. If you haven't linked a Ladbrokes account, do that.
  2. The reactivate yourself, make a payment OR ask your Captain to do it
  3. Reactivate your subscription (if you want to keep using one).