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Can I pay out just one member?The only way to withdraw money from a club as an individual is to leave the club. Members can rejoin the club again if they are still keen!
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Can we withdraw to just one account?This can be done. You need to propose the withdrawal via the Club Withdrawals page. Then STOP AND WAIT. Members will receive a notification (email). They then need to approve the proposal via the email or 'unread notices' in app or website. The approval tells us to send their share of the withdrawal to the Captain’s account instead of theirs. Once all members have approved, hit the Process button to trigger the payout transfer.
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How are payouts calculated?When a club does a total amount withdrawal or a member leaves, their dvidend (or 'payout') is calculated against their equity. Their equity is is their contribution to the club in terms of percentage. Equity example: If a member has contributed $10 in a club what all members combined have contributed $100, the member's equity is 10%. Payout example: If there is a club withdrawal or they leave the club, they'll be allocated 10% of the withdrawal amount or club balance (for leaving the club).
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How do we make a withdrawal?If you're the club captain, hit the Club Menu and go to Club Withdrawals and tap/click on Propose a withdrawal. On this page you can choose to withdraw 'an amount per person'* or 'a total amount'. Enter the amount you want to withdraw (if total amount, enter the total amount, if per member, enter the amount you want each member to receive). Enter reason for withdrawal (optional) which is sent to your members in the withdrawal notifcation email/alert.
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Where did my withdrawal go?All withdrawals from the club (including leaving a club) are paid to a personal Ladbrokes account. Club withdrawals cannot be sent directly to bank accounts.
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Why isn't my withdrawal working?If you've got a deposit limit on your personal bookie account and you're trying to withdraw more than that, the withdrawal will fail. Don't worry, you haven't lost your money. Contact us and we'll sort it out for you.