When you are in your personal account, the strip showing your name, balance, bonuses and coupons will be RED.&nbsp;
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When you are in the club it will be BLUE. Don’t worry if it says “Hello &lt;yourCaptainsName&gt;” that’s normal.&nbsp;
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When you are in your personal account, the strip showing your name, balance, bonuses and coupons will be RED. 
 
When you are in the club it will be BLUE. Don’t worry if it says “Hello <yourCaptainsName>” that’s normal.

How do I know it’s the club Ladbrokes account and not my personal account?

How do I query a bet result?

Can we place bets over the phone?

Can we place a group bet?